Is the free plan really free?+
Yes. No credit card, no time limit, no catch. You get full access to every feature. The only limit is 500 data credits per day (resets at midnight UTC). Credits scale with data volume. Most users never hit the limit.
What counts as a credit?+
Credits are consumed when you pull live data: scanning your ad account, loading creatives, generating AI recommendations, pulling report metrics. Credits scale with data volume. Pulling 500 ads costs more than pulling 5. Browsing the dashboard, viewing saved data, and managing your team never consume credits.
What's the difference between the plans?+
Same features, different credit tiers. Free gives you 500 credits/day. Pro gives you 5,000. Max gives you 25,000. All plans include unlimited brands, unlimited team members, and full access to every dashboard feature.
Can I switch plans anytime?+
Yes. Upgrade instantly and your new features unlock right away. Downgrade at the end of your billing cycle. No lock-in, no penalties.
What happens if I downgrade from Pro to Free?+
Your data stays. Your audit scores, reports, and history don't disappear. You just go back to the lower credit tier. All features remain accessible.
Can I cancel anytime?+
Yes. Cancel anytime, no questions asked. Your data stays and you keep access until the end of your billing period.
Is there a discount for annual billing?+
Yes. Save 40% when you pay annually. Pro goes from $49 to $29/month ($348/year). Max goes from $149 to $89/month ($1,068/year).
How many team members can I add?+
All plans include unlimited team members with role-based permissions (Owner, Admin, Member). Invite as many people as you need.